Community Pharmacy and You

Australia has the best system of community pharmacy in the world. It is envied by other nations for the way it delivers medicines to the public in a convenient, affordable and equitable manner.

Community pharmacists efficiently dispense subsidised medicines that heal the sick, improve quality of life for the chronically ill and – in many cases – save lives. Without the Pharmaceutical Benefits Scheme (PBS), and committed pharmacists to monitor and manage the supply of medicines to the community, the cost of medicines would astronomically increase and health outcomes would be severely compromised.

Community pharmacists are medicine experts, providing professional advice and counselling on medications, including their use and effects, as well as general health care. Regardless of where they live, all Australians have the same access to PBS medicines (within 24 hours) at no financial disadvantage.

Pharmacists develop strong relationships with their patients, sometimes over generations, as many people enjoy the benefits of patronising a single pharmacy. The stronger the pharmacist-patient relationship, the better the health outcomes that can be expected.

If the pharmacist or their staff cannot help you with your health issue, then they will refer you to another health professional who can.